Store Details

Call Us

(647) 953-1559

Hours of Operation

  • Monday12pm to 7pm
  • Tuesday12pm to 7pm
  • Wednesday12pm to 7pm
  • Thursday12pm to 7pm
  • Friday12pm to 7pm
  • SaturdayClosed
  • SundayClosed

Send us a Message

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Map & Parking

Frequently Asked Questions

How soon will I get a reply after submitting the form?

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We aim to respond to all inquiries within 24 hours, Monday through Saturday. If you contact us over the weekend or a holiday, we'll get back to you the next business day.

Can I visit your store?

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Yes! - Feel free to come into our store during the working hours above. Free parking available.

What's the best way to contact you?

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You can reach us through our contact form or by emailing contact@blackoutaudio.com. For quicker responses, you can also use our live chat option during business hours for immediate assistance.

Do you offer live chat support?

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Yes! We offer live chat during our regular business hours for any quick questions or assistance you need in real-time.

Are you hiring, and how can I apply?

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We're looking for prospects for our sales & management roles. Please send your resume to contact@blackoutaudio.com

What should I do if I don't hear back within 24 hours?

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If you haven't received a response within 24 hours (during business days), please check your spam/junk folder or reach out to us again at contact@blackoutaudio.com.

Can I track my order after I've placed it?

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Yes! Once your order is processed, we'll send you a confirmation email with a tracking number. If you have any issues with tracking, feel free to contact us, and we'll provide assistance.

What if I need to make changes to my order after I've submitted it?

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If you need to update your order details (such as your shipping address), contact us as soon as possible, and we'll do our best to accommodate your request before the order is processed.

Time To Upgrade

Great equipment makes great music.

Whether you're working from a professional studio or a home setup, you deserve the tools that help you sound your best.