We’re excited to welcome you soon! While we’re in the process of moving into our new location, our headquarters isn’t quite open to the public yet. We’ll be updating our website with opening details soon, so stay tuned!

You can reach us through our contact form or by emailing contact@blackoutaudio.com. For quicker responses, you can also use our live chat option during business hours for immediate assistance.

Yes! We offer live chat during our regular business hours for any quick questions or assistance you need in real-time.

While we’re not currently hiring, we will post job openings in the future on our website. Please keep an eye on our Careers page for upcoming opportunities! Note that we do not accept job inquiries through our contact form, so check back for updates.

If you haven’t received a response within 24 hours (during business days), please check your spam/junk folder or reach out to us again at contact@blackoutaudio.com.

Yes! Once your order is processed, we’ll send you a confirmation email with a tracking number. If you have any issues with tracking, feel free to contact us, and we’ll provide assistance.

If you need to update your order details (such as your shipping address), contact us as soon as possible, and we’ll do our best to accommodate your request before the order is processed.

Our support team is available during our regular business hours. If you need help outside of these hours, you can leave a message through our contact form or live chat, and we’ll respond as soon as we’re back.